EUTOUR Wrist Watch Gift Box

Currently, none of our products are suitable for use by the blind. We are in the process of developing watches specifically designed for the blind.You can subscribe to our mailing list to stay updated on the release of our latest products.

A1：Yes. The warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship.The warranty excludes the battery, strap and excessive wear or damage to the case or movement.

Purchases from eutourfashion.com

If you purchased from EutourFashion Online shop, when encounter any product defects after receiving your goods, please email us immediately at service@eutour.com or chat us online with the following information:

1. Order number
2. Description of the issue you’re experiencing
3. Photos that clearly depict the issue, if applicable
4. Your shipping address, if it is different from your order

*More about after service info please click here.

A2:When you raise your hand to look at the dial, you can directly look at the time it is on the outer sphere, which is what time it is, and then look at how many minutes the inner sphere is. Outer ring = hours, inner ring = minutes.

A3:No, the balls are anchored in a orbit and are moved by magnetism. They cannot fall out but only move within their orbit.

Yes. All EUTOUR watches have a water resistance of 3 ATM, making them splash-resistant. In other words, a little splash of water won't harm the watches. However, you should definitely take the watch off when swimming.

A4:Most products do not have.If some dust gets into the trajectories, it's not a disaster, and the functionality is not affected. You can easily blow or wipe away dirt particles with the provided cleaning cloth.

A5: Yes.All EUTOUR straps can be interchanged on any magnetic watch. You can update your watch at any time by purchasing straps separately in our shop.

A6:We use model SR920SW silver oxide button cell battery with a lab life of 45 months. *To avoid scratches on the back cover, please let a professional replace the battery.

Cleaning the Case: Use a clean, dry cloth to remove any debris from the watch surface or in the recessed tracks. We also recommend using just a touch of rubbing alcohol to keep it looking good as new.

A8:We offer engraving services, but it requires you to purchase on our official website and send a message online or email us to service@eutour.com.But, the time for you to receive the goods will be 30 working days.